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Incorrect Bank Account Number Length
Hello,
I had submitted a claim and received an error message back saying "The banking system has returned a payment demand for this account because invalid Bank Account Number Length". When I check my bank account information everything seems to match. Can anyone help me?
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Is this your first reimbursement? Have you tried re-entering your bank information into your profile? There may be an extra digit that was mistyped. I checked my profile and it only shows the last 4 digits visible.
Agfa
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@P_H_L_E_X I suggest trying to re-enter your bank information. Keep in mind you cannot delete what is currently there.
Since only the last four digits show after you save, you may have accidentally mistyped something.
Thank you,
Kevin
SAP Concur Community Manager
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Is this your first reimbursement? Have you tried re-entering your bank information into your profile? There may be an extra digit that was mistyped. I checked my profile and it only shows the last 4 digits visible.
Agfa
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
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@P_H_L_E_X I suggest trying to re-enter your bank information. Keep in mind you cannot delete what is currently there.
Since only the last four digits show after you save, you may have accidentally mistyped something.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
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Thanks Kevin and Nancy. When I clicked on my mobile banking direct deposit form it displayed my bank account number missing one digit. There was an option to "get direct deposit form" which brought me to another screen which included the extra digit. Kind of confusing, but thank you guys so much. It works now!