Impossible to modify the currency

[ysecretan]

hello,

I am currently facing the following situation: my hotel / taxi invoices are in US dollar or Mexican Pesos, but the expense only appears in euro in Concur, and there is no way to change the currency (it was possible in the past to change it if I remember well). as a consequence, I face some problems to itemize my expenses, do I really need to make myself the conversion Doller / Euro ?

thanks,

[KevinD]

@ysecretan the conversion is by system design. The system will always show the amount in the foreign currency and your local currency. However, for itemizing hotels, your bill will show charges in the foreign currency so you need to enter the itemization amounts in the foreign currency amounts as they appear on your bill. You do not need to convert the itemizations from MXN Pesos to Euros. Enter the hotel itemization amounts as they appear on the bill/receipt.

[lhh]

I did enter the hotel itemization amounts as they appear on the bill/receipt, however when I click Save Expense, the following error still appears:  "The itemization amounts do not add up to the expense amount."  Both my credit card transaction and the Report currency is in USD, however the hotel bill/receipt is in CAD.   My report number is C64QMF.

[KevinD]

@lhh it's interesting that the hotel shows CAD but the charge was in USD. Usually when you have transactions in other countries, the charge will come in with the foreign currency amount and then show the amount converted to USD. 

In any case, since the currency can't be changed, what I would do is take the remaining amount of $25.72 and divide it equally between the itemizations. I counted 10 itemization line items, so just go into each item and add $2.57 to each item. You may have a few pennies left, so the last itemization may need to be a couple of cents higher than the rest to ensure the full $25.72 is accounted for. 

Let me know if this works for you.