jjabcr
New Member - Level 1

Importing issue in SAP from Company-issue AMEX card

During my business trip to Asia from May 5 to May 17, all charges made using the company-issued Amex card are fully reflected as completed transactions on the Amex card website.  However, within the company SAP system, while the majority of transactions have been successfully imported, five items (2 transactions on May 15 and 4 transactions on May 17) continue to display an error indicating that the card transactions have not yet been imported into Travel Expense.  This issue is currently preventing me from submitting my travel expense report.  I would greatly appreciate your guidance on how to resolve this issue at your earliest convenience.

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