Import/Export Monitor runs changes

[raluca_sandu]

Hi everyone,

I'm looking for some clarification on the scheduling of Employee Import and List Import processes in Concur.

These processes are run by uploading files to an SFTP server. I've been monitoring the Import/Export Monitor, and I noticed that the execution time isn't fixed; it seems to vary daily.

Does anyone know if there's a specific schedule for these imports (e.g., a specific time window or a daily cadence)? Or, do the execution times depend on other factors, such as system load?

Any insight would be greatly appreciated! Thanks!

[GrantC · Accepted solution]

Hi @raluca_sandu 

What you are seeing is the correct behavior.

During your implementation, your company selected a time zone to process all of your batch jobs. There are several options you can choose, but let’s say you chose GMT. This means that any files you want imported must be sent to us by 7 PM GMT, and any files we send to you will be available by 7 AM GMT the next day.

Also, during your implementation, your team worked with us to define what batch jobs you need, and we at SAP Concur determined the order based on data precedence. For example, the list import ALWAYS runs before the employee import. This process defines your job chain.

Your job chain usually starts at 7 PM. Each job runs in sequence, starting after the previous job is complete. Another way to think about it is that all your jobs will run sometime between 7 PM and 7 AM, but no jobs start at a specific time. If job one takes 10 minutes to run tonight, job two will kick off around 7:10 tonight. If job one takes 5 minutes to run tomorrow night, job two will kick off around 7:05 tomorrow.

I hope this helps.