How to submit an expense report when the pre-approval request was made outside of the Concur system?

[christielau]

I tried to submit a hotel expense report but the Concur didn't allow me to do so because it said it required a pre-approval request.  I went back to try to create a request but it didn't accept the hotel check-in date to be in the past so it didn't allow me to create a request. Now I am stuck. What can I do?

P.S. - I did get an approval from my manager beforehand but it's not through the Concur system. I would suggest Concur to at least allow other form of approval or attachment of the proof.

[christielau · Accepted solution]

I removed the other errors and it allowed my submission now. Will see how it goes. Apology for the false alarm. Thanks!

[KevinD]

@christielau hopefully your report was approved. 🙂