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My entire team is having reports returned by the AI auditor because the hotel folio has the total cost listed as the last line item.
The Auditor is saying that it must be itemized and it gets returned and has to be resubmitted.
Is there a way to correct this as this adds a step in the process and delays expense reporting?
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Hi @ccollins14 ,
Sometimes the companies requires to track in a detailed way the expenses, normally the Hotel invoices include something else besides the accommodation, for example City Tax, Breakfast or Parking) and that's why the system is asking to itemize the Hotel expense type, but is easy please see the screenshots below and If this answers your query, then please mark solution as accepted, thanks!
1- Click on the Hotel line within your report and then click on Itemizations
2- Click on Add itemization
3- The itemization view can vary depending on the configuration but is very intuitive, in my example i have an invoice of 100€ and i itemize it 20€ for Breakfast and 10€ for Parking, the amounts are not completely itemized this means that from 100€ i just itemized 30€ because i don't have the option to say Hotel 70€ (this is added by default at the end as you can see in the screenshot below).
If this answers your query, then please mark solution as accepted.
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@ccollins14 did you get this issue resolved? If not, could you provide some screenshots of a hotel expense that someone submitted that was returned, please? I need to see what you are describing.