How to edit tax not reflecting correctly

[CSharpe001]

How do I edit the tax amount in a concur expense thats on a report not submitted yet? its greyed out and won't allow me to change the amount to reflect correctly, I am an admin and can figure this out its greyed out. I've tried to act as end user and edit the itemization however its greyed out. 

on end user side

[cjmarimo · Accepted solution]

Hello @CSharpe001 ,

In Concur, the tax field is usually greyed out because the expense comes from a corporate card, which prevents it from being edited even with administrator permissions.

In these cases, the solution is to itemize the expense and adjust the tax on each line, allowing the calculation to be corrected properly.

Best Regards,

CJ