ed_jshchwab
New Member - Level 1

How do I obtain a receipt for my air travel when the airline will not provide?

How do I obtain a receipt for air travel booked in Concur when the airline will not provide?   I used a personal credit card in Concur to book the travel.     

1 REPLY 1
KevinD
Community Manager
Community Manager

@ed_jshchwab did you not receive an email confirmation with the Airfare details from your Travel Agency? They should be sending you this and it usually contains the breakdown of the Airfare and taxes. If they didn't, you should call them and request they email you. 

 

Also, if you plan to use your personal card for booking airfare in the future, I suggest adding your personal card to your Concur Travel profile and turn on E-Receipts. This will then avoid this whole situation. 


Thank you,
Kevin
SAP Concur Community Manager
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