How do I Refund money back to Concur

TC54 · ‎Mar 25, 2026

I'm fairly new here at Philips. I made a mistake and submitted a report twice. Both reports were approved and paid out. For some reason, one of the payments was made to me, and the other to AMEX. Now i have to give the money back from my personal account. Where do I sent it to?

KevinD · ‎Mar 25, 2026

@TC54 the best thing to do is speak with your direct manager as each company has a different process for how employees pay back accidental payments. They might want you to write them a check or maybe they get your permission to deduct it from your paycheck. I don't know, so asking your manager is the best option. Or you can reach out to your Payroll department and ask them.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD · ‎Mar 25, 2026

@TC54 the best thing to do is speak with your direct manager as each company has a different process for how employees pay back accidental payments. They might want you to write them a check or maybe they get your permission to deduct it from your paycheck. I don't know, so asking your manager is the best option. Or you can reach out to your Payroll department and ask them.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

tstagliano · ‎Mar 26, 2026

We instruct the users to create a copy of the incorrect report and make all the amounts negative so that once that report is processed and posted into our GL system, it will reverse the charges

Thomas Stagliano, M.I.T.