Hotel Itemization

[c1sleigh]

Hello - is anyone else experiencing an issue when itemizing Marriott hotel expenses?  The issue is after the lodging is either manually or auto-itemized correctly and the report is submitted. and is in the approver or processor's queue, all the lodging/hotel taxes have changed to be itemized on the last day of travel.  This is only happening to charges from Marriott properties.

Thanks!

[KevinD]

@c1sleigh I'd suggest submitting a help ticket as this is very odd and very specific since it's only happening with Marriott. 

[c1sleigh]

@KevinD - we have a case opened for this since August 2024 but can't seem to figure out the issue.  It doesn't seem anyone else is having the issue either.  Maybe it it is on the Marriott's end.  Thanks!

[KevinD]

@c1sleigh do you have an expense report I can look at where this is happening? If so, let me know. You can simply provide the name of the report, no need to tell me the employee name. I should be able to find it by just the report name.