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I was charged for a hotel stay in error. I contacted the hotel and had the payment refunded to my corporate card. Both the positive payment and the negative refund are in my Concur.
I have tried submitting the expenses together which creates a £0 expense claim. Concur does not allow me to submit this.
I have also tried creating two different expense claims, one positive £ and one negative £. Concur does not allow me to submit the negative £ expense claim.
How do I clear this expense.