Expenses for staff charged to the wrong cost center

[52208]

I have a staff that traveled to another location but all their expenses were charged to my cost center. How can I resolve this? The staff is scheduled to travel back to this location and I would like to resolve this so I can submit the correct paper work before he travels back.

[KevinD]

@52208 I'm not sure if you are asking how to resolve the first set of charges or if you only asking how to avoid this in the future. I'm going to answer both, just in case. 

For the incorrectly charged expenses, if the traveler's expense report has been fully approved, there is nothing you can do within the Concur system. Once fully approved, it cannot be changed. For future reports, it comes down to educating the traveler on what to do. Do you approve this traveler's expense reports? If so, when you are reviewing the report, look to see if the expenses were charged correctly. If not, send the report back to the traveler and let them know they need to correctly charge the expenses. 

I'd say if the system is set up to allow it, you could change the traveler's report after they submit it, but do you really want to do that every time for this traveler? My thinking is to teach them how to do it correctly to avoid you having to do it for them. The onus, in my opinion, is on the traveler to do their expenses correctly.