Aldridge73
Occasional Member - Level 3

Has anyone noticed Individual expense types not appearing in the mobile app today?

We have had a user reach out us as an expense type is not showing on the mobile app, however when we review the expense it is flagged to show on the devise.

Now we are wondering is any others are missing, does anyone know if there is a standard report that confirms which expense types are flagged to the app?

 

Thanks

Amanda

Littlelegs likes to travel!
1 Solution
Solution
KevinD
Community Manager
Community Manager

@Aldridge73 I've not heard of such a report. I also have never looked specifically for this report, but if I had to guess, there isn't a report for this. 

 

Is the issue still occurring? Since only one person reported it, I think it might have something to do with the individual and not a site-wide issue.


Thank you,
Kevin
SAP Concur Community Manager
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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@Aldridge73 I've not heard of such a report. I also have never looked specifically for this report, but if I had to guess, there isn't a report for this. 

 

Is the issue still occurring? Since only one person reported it, I think it might have something to do with the individual and not a site-wide issue.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Aldridge73
Occasional Member - Level 3

Hi Kevin

 

Many thanks for our response, I believe you are right as I completed some testing on the app and I found that I could create a mileage expense, however this had to be within a claim report maybe due to configuration.

 

I think our user was trying to create a manual expense outside of a report which is why he could not see employee mileage.

 

Regards

Amanda

Littlelegs likes to travel!