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We have had a user reach out us as an expense type is not showing on the mobile app, however when we review the expense it is flagged to show on the devise.
Now we are wondering is any others are missing, does anyone know if there is a standard report that confirms which expense types are flagged to the app?
Thanks
Amanda
Solved! Go to Solution.
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@Aldridge73 I've not heard of such a report. I also have never looked specifically for this report, but if I had to guess, there isn't a report for this.
Is the issue still occurring? Since only one person reported it, I think it might have something to do with the individual and not a site-wide issue.
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@Aldridge73 I've not heard of such a report. I also have never looked specifically for this report, but if I had to guess, there isn't a report for this.
Is the issue still occurring? Since only one person reported it, I think it might have something to do with the individual and not a site-wide issue.
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Hi Kevin
Many thanks for our response, I believe you are right as I completed some testing on the app and I found that I could create a mileage expense, however this had to be within a claim report maybe due to configuration.
I think our user was trying to create a manual expense outside of a report which is why he could not see employee mileage.
Regards
Amanda