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hello,
I have been unable to discern why a recent expense report failed to process. May I ask for assistance in learning next steps.
Employee = Arshiya Zaheer, exp report id 64576E72AC984008BD90
many thanks!
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Dear @DLR6718 ,
Could you please share the specific error message, a screenshot, or any additional details regarding the failure? You can find this information in the expense report details under the Audit Trail option.
Please note that financial posting failures can occur for various reasons, often related to the SAP integration. Once you share the error details, we will be happy to assist with further analysis and guidance.
Regards,
Meena
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ty! It looks like I've received tactical support on this, as a new email showing touches in SAP are a good sign! ty!
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@DLR6718 did you view the Audit Trail of the report? That is where you will see the details of why it failed. When you open the report, click the Details link and choose Audit Trail from the drop down.