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Expense Report
I have an expense from May that was an error and was just finally adjusted by Bank of America on Aug 2 but still shows up in my expenses and I cant submit a new report with the old expense still in there, how can I clear that out?
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@gbiggins create a new expense report. When the report is created, you will see two available charges, one is the error charge for $44.54 and the other is the credit showing as $-44.54. Add these two charges to the report and submit. They will cancel each other out. Once submitted, you should be able to then submit the report for August.
P.S. these charges from May must be on their own report, you cannot add them to your current report.
Thank you,
Kevin
SAP Concur Community Manager
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@gbiggins create a new expense report. When the report is created, you will see two available charges, one is the error charge for $44.54 and the other is the credit showing as $-44.54. Add these two charges to the report and submit. They will cancel each other out. Once submitted, you should be able to then submit the report for August.
P.S. these charges from May must be on their own report, you cannot add them to your current report.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
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Thank you Kevin, just submitted, wasn't sure what to title it or what to put as the expense in drop down, just called it fraud charges, hope that works, thanks for your help!