globalx
Occasional Member - Level 1

Expense Report - Claim ID

As a reviewer or approver, is it possible to update the Claim ID on behalf of the user/claimer without returning the claim to them for revision?
 
2 Solutions
Solution
Meena_K
Routine Member - Level 1

Hello,

 

Claim ID is a standard system-generated field. Once the expense report is saved, the Claim ID will be generated automatically and does not require manual editing.

Could you please reconfirm if you are referring to the same field? If not, kindly share a screenshot for better understanding so we can provide the appropriate response.

 

If this answers your query, then please mark solution as accepted.

 

Regards,

Meena

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Solution
KevinD
Community Manager
Community Manager

@globalx Claim name and ID are two different things. The Claim ID is system generated and cannot be changed. 

 

The report name field in Standard cannot be edited by approvers or processors. You will need to send it back to the employee. I actually prefer this as employees should learn to name them correctly. If employees know their approver will just update the name for them, they won't be accurate in using the naming convention. The employee, in my opinion, should have the responsibility of entering data correctly on their expense reports. 


Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

4 REPLIES 4
Solution
Meena_K
Routine Member - Level 1

Hello,

 

Claim ID is a standard system-generated field. Once the expense report is saved, the Claim ID will be generated automatically and does not require manual editing.

Could you please reconfirm if you are referring to the same field? If not, kindly share a screenshot for better understanding so we can provide the appropriate response.

 

If this answers your query, then please mark solution as accepted.

 

Regards,

Meena

KevinD
Community Manager
Community Manager

@globalx this cannot be changed. Out of curiosity, why would you want to change the claim id?


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
globalx
Occasional Member - Level 1

@KevinD we have a format for Claim Name/ID.  I know that the employee can change it, but when they forgot to use the format assigned, we'd like to change it for the employee without the need to return the report to employee.

 

Solution
KevinD
Community Manager
Community Manager

@globalx Claim name and ID are two different things. The Claim ID is system generated and cannot be changed. 

 

The report name field in Standard cannot be edited by approvers or processors. You will need to send it back to the employee. I actually prefer this as employees should learn to name them correctly. If employees know their approver will just update the name for them, they won't be accurate in using the naming convention. The employee, in my opinion, should have the responsibility of entering data correctly on their expense reports. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.