@kelseyglenn Hi! You will most likely want to create a Support ticket if this is happening with all users on the desktop. I will send you a private message with the error info I was able to pull. It doesn't tell too much, but might help.
Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.
Thank you,
Melanie Taufen
SAP Concur Community Moderator
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