Error: Airfare that has been imported to your expense report as "Airfare-Company Paid" from ...

[SemperFiMXL]

Hi team.

I am getting this error for any expense I create manually on Concur that should be specified as "Company Paid".

"Error: Airfare that has been imported to your expense report as "Airfare-Company Paid" from your Itinerary must be marked as "Company Paid" in the payment type field in order to submit the expense".

Those manually created expenses have nothing to do with "Airfare" as the error message implies.

In this case, it is an AMEX fee that is not being automatically loaded to Concur, so I have to report it manually, and is really "companty paid", I am not paying for it and being later reimbursed.

If I change the entry to "Out of Pocket", the error is cleared, but I think that would be wrong since I don't have to be reimbursed.

Best Regards...

[KevinD]

@SemperFiMXL so I'm clear, the card being used to purchase the airfare is a company card, but not a card that is actually assigned to you. Is that correct? 

I'm asking because when something shows as Company Paid, it usually means that a Ghost or Lodge Card was used. Those are cards used by a company to purchase Airfare, but the card is assigned to the company as a whole and not an individual. It means that you can add it to your expense report, but only for reporting and tracking purposes only. 

Is the AMEX fee a fee from the Travel Agency? If so, it is likely paid for with the same card used to purchase the airfare. Did you look to see if the Airfare charge included the AMEX fee?