Help me clarify: I have 4 active Profiles for my company.

[simonadide]

Hello,

I have an issue submitting my expense report. Concur is unable to match with the card. The card expenses are not loading.

I reached out the Card issuer and they asked me to provide my profile name that starts with FPCS# or CCDS#.

Apparently I have 4 active profiles. Can I please have this clarified?

- Am I supposed to have only one active one?

- Which one is the vallid one?

The card payment is overdue and I would appreciate your support in clarifying this.

Regards,

Simon

[KevinD]

@simonadide I looked you up and you have only one SAP Concur profile, not four. Well, in the site for your company, I see one profile for you. I also did a search to see if you had a company card assigned to you in the SAP Concur system and you do not. That is why you aren't seeing any transactions. 

I don't know what an FPCS or CCDS number is. I tried to see who at your company is assigned as the Company Card admin, but nothing came up. I'm going to send you a private message with a name of someone to contact.