We have one employee's report that is in the "Company Check" batch under Payment Manager. The below is the wording in the audit trail, but it's saying that the cash amount (negative 125.70) is due the company from the employee and cannot be processed by Expense Pay
However, the report itself is from P-Card charges that were reimbursed to the company already via paper check. So the employee, under our direction for these instances, checked "Personal Expense - Do not reimburse" which we have done hundreds of times. I have checked the employee's settings, and they are set as "Expense Pay by Concur" which we require. I don't understand this issue, what caused it, and what is to be done to reconcile it. I was taught that never, under any circumstances, are you supposed to approve "Company Paid" charge items, as they are duplicates in the system that were not matched properly. But these expenses were P-card charges...so why is it under the "Company Check" module in the payment manager? Any help and guidance is appreciated as I couldn't find anything in the forums about this
@DavidR could you send me the name of the employee please? Send via private message. Click my username (KevinD) then the message button.
Thank you,
Kevin
SAP Concur Community Manager
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