Email tied to old Concur account

[mairey13]

I recently changed organizations but my personal email address is still tied to my old concur account with the old company.  How do I remove it from there and assign it to my new account?

[ThomasJeppson]

Dear @mairey13 ,

It seems that the easiest way is for you to contact your previous organization and have them deactivate your account - the deactivation will also remove the verification of your emailadress.

If this is not successful (I would hope it is, because the old organization should have a routine in place to deactivate employees/users - and I also belive that you have the right to be deactivated (or forgotten) is you ask for it - at least in some countries) - then I would have your administrator of your current company raise a case with Concur Support - with details of the old account/company/organization and have them look into removing the verification in the old profile.

I hope you get the situation sorted.

Best regards

@ThomasJeppson