E receipt - Internal Server Error

[kjansen]

Is anyone else receiving an Internal Server Error when employees are trying to submit an expense report that contains an e receipt? I have opened a case with little feedback besides  that the root of the issue is the e receipt. The work around provided does not work with p card expense lines.......any help to work arounds or resolution guidance would be appreciated.

[KevinD]

@kjansen can you send me the name of an employee having the issue? Click my username (KevinD) to send me a private message.

I don't usually see PCard transactions having E-Receipts, so I'd like to go in and take a look.

What was the workaround suggested to you?

[kjansen]

Message sent per your request. If you are able to find the answer please post here to teach others.