gdkerth
Occasional Member - Level 1

E-Receipt sitting in Available Receipts

I have an e-receipt that is located in available receipts and I cannot delete it. I already submitted my report with a uploaded image of these hotel charges and have been reimbursed the amount. The E-Receipt came in after the fact. What is the fastest least complicated way to get rid of this e-receipt?

2 REPLIES 2
KevinD
Community Manager
Community Manager

@gdkerth 

what you could try is adding the e-receipt to an expense report and see what shows as the payment type. You can then click the Payment Type field drop-down and see if you can change the payment type to Cash. Once you do that, look to see if there is a checkbox labeled Personal Expense (do not reimburse). If so, check that box, then save. 

 

See if that will work for you. I would suggest adding this to a report with other expenses and not create one report for just this one item. 

 

Let me know what happens. 🙂


Thank you,
Kevin
SAP Concur Community Manager
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gdkerth
Occasional Member - Level 1

Can this be added to an already submitted expense report? Or does it have to be an existing open report?