Hi - we have the duplicate transaction rule turned on and I submitted a case for a duplicate airfare between 2 reports. It should have flagged on the same date, expense type, and dollar amount. (airfare on Feb. report that was not being flagged but same airfare on paid Jan. report) Part of the case 27282911 suggestion was to turn on the audit rule for duplicate ticket #. We have since deactivated that audit rule as it was flagging unexpected non duplicates. The original case was submitted and not resolved for a true airfare duplicate.
Has anyone else had an issue with a true duplicate on 2 reports? 
Thanks
