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bilain
Occasional Member - Level 1

Duplicate Meals

Running into an issue where dinner was on July 14 but Credit card was charged on July 15, such that it's flagging a duplicate dinners for July 15.  I was at a ford site, so i cannot move it to a lunch.  I made the 7/15 transaction non-reimbursable, and added a manual expense for 7/14.  Is that ok or is there another way to handle.  

1 Solution
Solution
KevinD
Community Manager
Community Manager

@bilain this is always a tricky situation since you aren't able to change the transaction date. Are you able to change the expense type to Breakfast or do you already have breakfast for that same day. 

 

I looked at your site and it shows that the Duplicate Transaction check is set to be a reminder/warning message and shouldn't prevent you from submitting. You already added a comment, so that's good. I would suggest changing the expense type back to Dinner and save it. The "flag" should show as an orange triangle. If it does, you should be fine to submit.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@bilain this is always a tricky situation since you aren't able to change the transaction date. Are you able to change the expense type to Breakfast or do you already have breakfast for that same day. 

 

I looked at your site and it shows that the Duplicate Transaction check is set to be a reminder/warning message and shouldn't prevent you from submitting. You already added a comment, so that's good. I would suggest changing the expense type back to Dinner and save it. The "flag" should show as an orange triangle. If it does, you should be fine to submit.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.