Doubled Charged on Concur

[kgifinc]

I had fraud charges occur on my business card which also populated on Concur. However, it looks like I was double charged on the fraud charges and the activity on Concur does not match with the activity in my bank account history. There are more charges in Concur than in my bank account. I created an expense report to compile all the activity and the total is in the positive. What can I do to get the extra charges removed?

[KevinD · Accepted solution]

@kgifinc card charges "go away" by being submitted on an expense report. However, if your company allows for deleting card charges, which is very uncommon, you could delete the extra charges.

For the sake of argument, let's say you cannot delete them. If the extra charges showing in SAP Concur are not on your bank statement (which is good) then you could just add them to a report and mark them as personal. That way no payment will be sent to the bank to cover those charges, since according to your bank, they never happened. 🙂

[kgifinc]

@KevinD thanks for your help - your solution solved my dilemma.