Deleting receipt for amex transaction also deleted the amex transaction

[mark92__]

I see my amax transactions automatically in Available Expenses.

I uploaded the receipt for one of these expenses and then deleted it.

Unfortunately the correponding transaction is now no longer present in the Available Expenses section.

How do I restore it to the original state ?

[cjmarimo]

Hello @mark92__ ,

In SAP Concur, if a corporate card transaction was accidentally deleted or hidden, it can usually be restored by a Concur Credit Card Administrator.

Please contact your company's Concur support team and ask them to re-release the user-hidden AmEx transaction so that it appears again in Available Expenses.

[KevinD]

@mark92__ hello there. I wanted to check something in your site that most companies do not allow and that is deleting company card transactions. I looked in your site and the setting to allow the deletion of company card transactions is not turned on, so you wouldn't have been able to delete the actual transaction. 

What is the transaction in question? Are you sure you just didn't delete the receipt and the item is sitting on an expense report? Give that a look and let me know if you find it or not. 

If you cannot find it, provide me the amount, the vendor, the date and I'll look to see if I can find it.