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Delegate Feature Not Working
There is an ongoing issue that was reported by few users where the expense, approval, and reporting delegate feature is not working in Concur.
The users are not be able to delegate into the profiles at all and in some cases, they can get in as a delegate but the correct tabs are missing (Expense/Approvals/Reporting).
It also affects the Admins as well as we cannot proxy into any expense profiles and we receive an error message system cannot switch users.
What could be the issue affecting the delegate process?
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We had the same issue about an hour ago, but it seems to be fixed (for us) now. Maybe it will be fixed soon for you as well.
Travel and Expense System Administrator
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@HarishC we haven't received any notice about this issue internally. It has been intermittent today, but I was able to proxy in a couple of different users. Someone else here on the Community mentioned it seems to be working now.
Thank you,
Kevin
SAP Concur Community Manager
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Yes, it is working now. Thanks for looking into this.