Degradation of Expense

[Nancyagfa]

Concur Open is indicating a degradation of Travel but Expense is also not responding for admin work, profiles and reviewing of other employees as an admin.  Anyone else seeing this today?

[Flongm]

We are having issues too.  Very slow and in some cases not connecting at all.

[KevinD]

@Nancyagfa I just accessed your company's site and navigated to the User Admin screen without any issue. 

[Nancyagfa]

Kevin - There is a degradation of Expense and I was not on the admin page, but working in another's profile as the admin.  Errors are gotten every time notification settings are selected, among other profile choices.  The response time is very slow as well today.

[TammyK]

You are not alone.  It happened to our company this morning between 11:00 AM and 1:00 PM (EST).  Several errors, "502 Bad Gateway", "Sorry something went wrong" and the spinning wheel of xxxxxx.  In the last hour it appears to be working okay.

[Nancyagfa]

This is ridiculous that it is still degraded.  Can't even switch from one employee to another without getting an error and kicked off.  Really need to do something this fix this issue.

[DeanR]

Our delegates are now reporting the same issue when trying to access their delegated user's accounts.

[toriehigh]

It has been slow all day for me, but now I can't get in at all.  

[Devanb]

Several of our users have reported getting this error on sign in:

[dtoub]

Worked yesterday. Today I’m not able to log in via the app or web site. 

[DeanR]

It's been upgraded to a Disruption on Concur Open now, and also across all of Expense, Travel, Invoicing, Request, Imaging and Intellligence.

[Nancyagfa]

So the Open Notice came out a day later stating the degradation of Expense, but it was after it was corrected.