@thebigtommyp could you do me a favor and send me a private message that contains your SAP Concur User ID/Login ID. Oftentimes users enter the wrong username when they try to reset their password and then wonder why they didn't receive an email. The system cannot send an email if an incorrect username is entered and we cannot provide you a message stating if the username is incorrect for security reasons.
To send me a private message, click my username (KevinD). You will see a Message button.
Thank you,
Kevin
SAP Concur Community Manager
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