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One of our associates is trying to create a report including a expense under the category "Customer Entertainment/meals." However he gets this error message. I had never seen it before and do not know what it means and how to fix it. If anybody knows what can I do to fix it, please help me. Your help will be greatly appreciated.
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@JCKasai can you send me a private message with the name of the employee so I can take a look at the report, please?
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Check the user profile and either Ledger or hierarchy details are not correct.
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Thank you for your reply, @prashant04
I just checked and both are correct. Is there any other field that could be causing this?
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@JCKasai so everyone is updated...the issue was the hierarchy and an account code not being entered in that level of the hierarchy for the expense type in question.