Crtedit Card info not verified

dwains102 · ‎Dec 6, 2025

so after changing from Alltour to Adtrav concur lost all my information credit card etc so I re entered all the information as needed but still get no credit card info in profile also i have a issue with expense outside of policy with the change it took time and I couldn't even login for a while i got that corrected then the receipt has in correct had to get it corrected i need to get these 2 errors resolved to submit the report thank Dwain

dwains102 · ‎Dec 9, 2025

Yes I got it figured out if it would have said something like your personal bank information it would have been a lot easier in closing that was the issue it wasn’t the credit card it was no personal bank account information

View solution in original post

KevinD · ‎Dec 9, 2025

@dwains102 I just looked and I can see you have a report that was submitted on December 8, so it looks like your issue is resolved.

Thank you,
Kevin
SAP Concur Community Manager
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dwains102 · ‎Dec 9, 2025

Yes I got it figured out if it would have said something like your personal bank information it would have been a lot easier in closing that was the issue it wasn’t the credit card it was no personal bank account information