We are showing that an expense that was approved & which I am the primary approval for is Pending approval for a 2nd approver.
How can we push this report through and prevent this issue from happening in the future ?
Hi @smoore96 ,
In your workflow, there is likely a step named “2nd Approver.” This step probably has certain skip conditions configured, which caused the report to bypass the 2nd Approver step.
As a result, the description shows: “status change from submitted & pending approval to auto approved.”
This is not an issue. The workflow is functioning correctly based on the rules and conditions configured in the backend.
If this answers your query, then please mark solution as accepted.
Hi @smoore96 ,
In your workflow, there is likely a step named “2nd Approver.” This step probably has certain skip conditions configured, which caused the report to bypass the 2nd Approver step.
As a result, the description shows: “status change from submitted & pending approval to auto approved.”
This is not an issue. The workflow is functioning correctly based on the rules and conditions configured in the backend.
If this answers your query, then please mark solution as accepted.
@smoore96 from your screenshot, there doesn't appear to be an issue as it was auto-approved for that 2nd Approver step.
Thank you,
Kevin
SAP Concur Community Manager
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