Hello @Lecousi ,
In SAP Concur, corporate card charges may take some time to appear. SAP Concur indicates that domestic charges can take up to 10 calendar days to be imported, and international charges up to 21 calendar days, although many appear sooner:
When Will My Corporate Credit Card Transaction be ... - SAP Concur Community
First, I recommend checking whether the missing charges have been automatically added to an open expense report (if Expense Assistant is enabled) and also reviewing whether the option "To find missing transactions: Card Transactions" is available in the Available Expenses section.
If the charges from June 1 still do not appear, the best course of action is to contact your company’s Concur/card administrator or your company’s Finance team so they can review the card assignment and the file received from the bank, and open a ticket with SAP Concur if necessary.
Hope this helps! Let me know if you have any questions.
Best Regards,
CJ
@Lecousi did you try looking using the web version of SAP Concur? I doubt they would be there, but stranger things have happened. 🙂
Thank you,
Kevin
SAP Concur Community Manager
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@Lecousi and @Tiffuhnay usually when this happens it means that for some reason the transactions were not included in the file the card issuer sent to Concur to upload into your site. What I find interesting is that both of your dates are the same, June 1.
Anyway, you will need to speak with the team at your respective companies that assigns company cards and let them know the issue. They will need to speak with the card issuer/bank to get this corrected.
Thank you,
Kevin
SAP Concur Community Manager
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