lpapalau
New Member - Level 1

Concur pending card transaction

I added a receipt for a hotel expense paid via the company credit card, but now it shows 'Pending card transaction', before this it was shown in the 'Available expenses' section. Also I don't see anything in the 'Card transactions'. What do I miss here?

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1 REPLY 1
Laxmi9
Routine Member - Level 2

Hello,

 

The transaction you see is created by Concur based on your receipt. You need to attach the receipt to the data feed from your credit card.. Sometimes there is a delay between the card transaction and Concur, give it 2/3 days and it should show up. Thanks.