Concur mobile app crashing

justinkthomas

Hi Team,

The user is facing an issue while opening concur application in mobile. The app gets automatically gets closed.

What may be the issue?

@KevinD

Regards

JKT

KevinD

@justinkthomas we always recommend the following with mobile issues:

1. Make sure app and phone are running the latest version.

2. Do a hard reboot of the device.

These two things usually, not always, correct the issue. Have them try this and let me know how it goes.

Thank you,
Kevin
SAP Concur Community Manager
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dlamont

@justinkthomas also have the user try uninstalling the Concur app and reinstalling.

DLamont