Concur Schedule Call link

[nlynch91]

Hi All,

Have any of you found that when you schedule a call with Concur, the link to the teams invite never works. You simply can't click on it?

Is this a known issue? Anyone else have this?

Cheers,

Niall 

[PoojaKumatkar]

Hi @nlynch91 ,

Can you right-click the link and Copy Hyperlink → paste into a browser. Lets see if it works in this way? 

Upon searching online, I come across information that such issues usually happens when Teams or email clients misrender links. 

In this case below are the possible options you can try:

• Regenerate the invite,
• Try a different client/browser,
• Join via copied link or dial-in,
• Validate Teams account association.

If the issue persists after troubleshooting, you can open a new support case with Concur and include the relevant details. It’s possible that the problem is environmental rather than Concur-specific, so providing full context will help them investigate further.

• Include screenshots of the invite email/calendar entry,
• Show the inactive link,
• Note what client you’re using (Outlook desktop/web/mobile),
• Mention networking environment (corporate vs home).
• Support can then investigate if the invite formatting from Concur is somehow incompatible with your environment — and escalate if needed.

If this answers your query, then please mark solution as accepted.

[KevinD]

@nlynch91 I would also suggest contacting the organizer directly and ask for their assistance.

[nlynch91]

Thanks Both,

It looks like it has since been repaired.

Cheers,

Niall