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AREYESCR
New Member - Level 1

Concur Alert: Outstanding Credit Card Transaction

I`ve been getting this email reminder from [email protected] indicating that I have corporate credit card charges older than 60 days that have been added to a report that is either not submitted or sent back to me for corrections. I accessed the SAP Concur Community trying to get additional information. One of the topics similar to what I`m experiencing said to check if there were any credit card transactions listed under my "Available Expenses" section on the home page. There were none, and the suggestion  said to reach out to my Concur administrator or to submit an IT support ticket to investigate the issue. The email reminders should not be triggered if there were no outstanding transactions in my profile.

I called DT and gave me a number that was supposed to be Concur Team, but it was of a travel agent which couldn`t help me on that. Can someone shed some light on how to solve this and stop getting those reminders. Who I need to contact or the steps on where to go, click and solve. Thank you in advance!

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