Company name does not match with email address

[mtahir_1974]

Hello Guru

Please let us know is there any issues if I maintain different company and different cost center with email domain.

For example in my user profile i am assigned to company XXX but my email address in ABC as I am getting below error but if we forcefully change the company what will be the repercussion.

[PoojaKumatkar · Accepted solution]

Hi @mtahir_1974 ,

Your screenshot is cropped hence, not sure whether it has error or warning msg.

As part of the default setup/design, this is only a warning, so you can still proceed and update your email address with a different domain. However, it is a error message, then you need to strictly register your profile with company domain. 

How it works:

• Every company has configured a preferred/expected domain (e.g., @example.com)
• The system detects that your email is outside that domain
• But it does NOT strictly block it

What happens: 

• If you click OK - The external email is accepted and saved
• If you click Cancel - You go back and can change it to a company-domain email

Why this warning exists

Companies use this setup to:

• Encourage use of official corporate emails
• Avoid issues with:
  • SSO (Single Sign-On)
  • Identity matching
  • Compliance / audit tracking

Possible side effects of keeping external email

Even if allowed, you might run into:

• Login issues if your company uses SSO tied to corporate email
• Missing or filtered notifications
• Admin/audit flags in some organizations

I am also attaching similar community post link for your further reference.

https://community.concur.com/t5/Concur-Invoice-Forum/User-email-address-limitation/m-p/82501?utm_sou...

Note - If your company is not using SSO, you can disregard the potential issues mentioned above.

If this answers your query, then please mark solution as accepted.