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Hi everyone,
I’m hoping someone can help me understand an issue I’m running into with my expense report. When I submit the report, the system shows that INR
0 is owed by the company, as if all expenses have already been paid.
I’m not sure what I might be doing wrong. In this case, the expenses were paid out of pocket by me, and I’m trying to submit the report for reimbursement. I also tried accessing the training resources to see if I was missing a step, but the link returned an “invalid URL” error.
If anyone can explain what this message means or how I can correct it, I would really appreciate the guidance.
Thank you in advance!
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Hello @Vipul
The message “INR 0 owed by the company” likely means that the system interprets the expenses as having been paid by the company, not by you. This can happen when the "Payment Type" is set to “Company Paid” instead of “Cash” or “Out of Pocket.”
What I would do is open the report, click on each expense, and check that the "Payment Type" field does not show “Company Paid.” If it does, change it to “Cash” or “Out of Pocket.”
Then, save the changes and try submitting the report again to see if the system calculates the reimbursement correctly.
Br,
cj
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@Vipul actually it isn't "Owed by Company" it is "Owed Company". This number would be the amount you owe the company, which in most cases would be zero. You see on the screenshot where it says Employee Payments, it shows INR 0.00.
You would owe the company if your company cards are set up as Company Billed/Company Paid. This means the company pays the entire company card statement upfront and if you have any personal expenses on that company card, you would then pay back your company. That would be the Owed Company.