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bradleybosma
New Member - Level 1

Available Expense Not Accessible When Clicking

There is a hotel stay showing up under my available expenses on my landing page, but once clicked it does not show up as an available expense.

2 REPLIES 2
LisaMarieBrie
Occasional Member - Level 3

Did you book the hotel in Concur Travel?  It could be the Reservation data, not the credit card transaction. 

Instead of clicking into the item from the landing page, try navigating from the upper left corner of the home page to the Expense application.  Does the hotel show up in your list of Available Expenses?  If so, does the Expense Source column say Reservation or Corporate Card? 

LisaMarieBrie_0-1742350984458.png

 



bradleybosma
New Member - Level 1

There is only a pending card transaction showing which while the amounts don't match, I am assuming are the same event. This expense showing as pending already came through and I expensed.

 

bradleybosma_2-1742384499879.png