Alert Error: You cannot submit a negative expense

ricardelg

Hi,

I'm having some trouble with my corporate card expenses. I have a negative transaction and a positive transaction from the same vendor, but the system won't let me combine them or edit the negative one.

I'm stuck because I can't submit a negative expense—could you help me figure out the best way to handle this?

Kind regards

samasuraj

Hi @ricardelg

Topic: Alert Error: You cannot submit a Negative Expense

Please che3ck the below. Hope this helps.

-----

A negative corporate card transaction generally represents a refund or credit and should be reconciled through an expense report.

Recommended steps:

Navigate to Expense → Available Expenses.
Select the original positive transaction and corresponding negative transaction.
Add both transactions to the same expense report. They do not need to be merged or edited.
If the report total is zero or negative and submission is blocked, add other eligible corporate card expenses so the report has a positive balance.
If the original charge has already been submitted, include the refund in a subsequent expense report with sufficient positive corporate card transactions.

Important: The restriction on submitting zero or negative reports can depend on your company's Concur configuration.

If the error persists despite a positive report balance, contact your Concur Expense Administrator to review the applicable audit rules and card reconciliation settings.

Thanks & Regards

--

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant

View solution in original post

KevinD

@ricardelg add both of these charges as they are to your report. They will zero each other out. Now, it is possible your company might not allow a zero amount report. You won't know until you try to submit. If that is the case you will need to add other expenses.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

samasuraj

Hi @ricardelg

Topic: Alert Error: You cannot submit a Negative Expense

Please che3ck the below. Hope this helps.

-----

A negative corporate card transaction generally represents a refund or credit and should be reconciled through an expense report.

Recommended steps:

Navigate to Expense → Available Expenses.
Select the original positive transaction and corresponding negative transaction.
Add both transactions to the same expense report. They do not need to be merged or edited.
If the report total is zero or negative and submission is blocked, add other eligible corporate card expenses so the report has a positive balance.
If the original charge has already been submitted, include the refund in a subsequent expense report with sufficient positive corporate card transactions.

Important: The restriction on submitting zero or negative reports can depend on your company's Concur configuration.

If the error persists despite a positive report balance, contact your Concur Expense Administrator to review the applicable audit rules and card reconciliation settings.

Thanks & Regards

--

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant

samasuraj

Hi @ricardelg

Thank you for marking my response as an Accepted Solution!

I am glad the information was helpful in resolving your issue.

Happy to help! 🙂

Thanks & Regards

--

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant