Airfare is billed, but does not appears as available expense

[jescalantec78]

I already bought my travel airfare and billed with my corporative credit card where is located in my profile, but the receipt or transaction doesn´t appears into my "Available Expenses", someone can help me to reflect this into my expenses as available?

Johel E

[PoojaKumatkar · Accepted solution]

Hi @jescalantec78 ,

I would suggest waiting for few more days. After that also if you did not receive transactions in your profile then you can reach out to your company administrator and request them to check this issue from their end. 

You can refer to the below article. 

If this answers your query, then please mark solution as accepted.

[KevinD · Accepted solution]

@jescalantec78 what was the airline and date of purchase? 

I'm looking at your Available Expenses and I do see a corporate card expense for LACSA Air. Is this the expense in question?

[PoojaKumatkar · Accepted solution]

Hi @jescalantec78 ,

I would suggest waiting for few more days. After that also if you did not receive transactions in your profile then you can reach out to your company administrator and request them to check this issue from their end. 

You can refer to the below article. 

If this answers your query, then please mark solution as accepted.

[KevinD · Accepted solution]

@jescalantec78 what was the airline and date of purchase? 

I'm looking at your Available Expenses and I do see a corporate card expense for LACSA Air. Is this the expense in question?

[jescalantec78 · Accepted solution]

Hi, yesterday was updated my CWT expenses and already there. I don´t know how this was updated, but after to raise a message on this community, my expense appears with success. Thank you