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I am facing an issue when uploading receipt images to expenses via the Concur API for a client in Japan.
Here's my current process:
The Problem: The image successfully appears in the Concur UI. However, it is flagged with the following error message: "領収書画像にはタイムスタンプが必要です。(Receipt image requires a timestamp.)".
My client uses Concur in Japan, and I understand this error relates to Japan's Electronic Bookkeeping Act (電子帳簿保存法) requirements for digitized receipts.
My Question: How can I ensure that receipt images uploaded via the Concur API are correctly timestamped or otherwise meet the necessary compliance requirements for Japan?
Any insights or guidance would be greatly appreciated.
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@luning-zhou could you please send me a private message here on the community with the name of the user that this report is for? To send me a private message, click my username (KevinD) then the message button.