smoore96
Occasional Member - Level 1

AI Expense Creation Problems

Hello , a member within our team is having an issue with the automated expense feature for credit card transactions. Previously when submitting the expense reports the system would automatically create the expense report. At present it is no longer generating the expense reports at the end of the month. The user's AI settings are set appropriately. Additionally it does not seem that any configuration issues occurred. 

 

However, it does seem that when the user manually entered a cc transaction one month it may have triggered this issue.

 

 

How can we reset the user's settings where their auto expense report creation is functional?

 

 

0 REPLIES 0