As we are preparing for year end, I've been trying to get a jump start on sending reminders to our users who have old transactions that haven't been submitted in an expense report yet. I've ended up working off of two different standard intelligence reports: Unsubmitted Expense Entry Analysis Details (grouped by employee) and Unassigned Credit Card Transactions.
What I'm trying to do is see ALL unsubmitted company card expenses, so that I can sort by the date and send reminders to everyone who has anything over 60 days. Since the Unsubmitted report doesn't appear to include items that are not in expense reports, and the Unassigned report doesn't include items that are, I have to work from both.
What do all of you use in terms of reporting for this task? Is there one that I'm missing that would give me all of that info in one place? Did you build a report from scratch? I've thought about doing that, but reporting is definitely not my strong suit in Concur.
Any advice would be much appreciated!
Have you tried the other reports in the Accrual folder? (Public Folders -> Intelligence -> Standard Reports -> Accrual)
DeanR makes a great suggestion. I'd like to add one that might be less time consuming. Try using an Email Reminder. That way you don't have to go to Cognos, build a report, run the report, look at all the data, then compose an email. With the reminder, you build the condition to look at all employees with unsubmitted transactions older than whatever amount of days you want. Once the reminder is built, that night a job will run and send out an email to all employees with the unsubmitted transactions. You set up the rule and reminder, SAP Concur does the emailing for you.
If you need help with building an email reminder, feel free to send me a private message.
Thanks for the suggestion, but we already use the email reminders option. What I'm trying to do is reach out to those employees who choose to ignore those reminders with targeted, specific, and mildly scary messaging.
Thanks for the suggestions! I'll definitely check out the accrual report and see if it works for me. I've tried the other one, and it unfortunately doesn't work for my purposes.