Site Administrators - You may have heard about some additional services we offer when it comes to auditing expenses reports. We currently offer Intelligent Audit (formerly referred to as Concur Audit Service), Concur Verify and Concur Detect by Oversight. Maybe you are considering one of these options but aren't sure what the differences are or which product would be best for your organization.
During our Fusion 2022 event, we heard from some customers that they were not quite clear on the differences between the services. They spoke and we listened. This article should help clarify the three services we offer.
In the table below you will see a comparison of the three services to help you better understand some of their features.
Comparison Table
| |
Intelligent Audit |
Concur Verify |
Concur Detect by Oversight |
| How are the audits executed? |
By SAP Concur
|
*By the Concur Verify tool
|
Customer
|
|
Custom compliance checks
|
Yes (only with Intelligent Audit Advanced)
|
No
|
No
|
|
Who handles implementation?
|
SAP Concur
|
**Customer (with light SAP Concur guidance)
|
Oversight with assistance from customer
|
|
UI Languages
|
All supported product languages
|
All supported product languages
|
English only
|
|
Receipt and Policy Languages
|
16 languages
|
***16 languages
|
Approximately 50 languages
|
|
SAP Concur Edition
|
Standard and Professional
|
Standard and Professional
|
Standard and Professional
|
|
Implementation Consulting
|
Comprehensive
|
Add-On
|
Comprehensive
|
|
% of Reports Audited
|
****Customer sets threshold from 25%-100%
|
100%
|
100%
|
|
When does audit occur?
|
Pre and Post Payment
|
Pre and Post Payment
|
Pre and Post Payment
|
|
Supports Company Billed Statements
|
No
|
No
|
Yes
|
|
Supports Sunshine Act
|
Yes: Intelligent Audit Advanced and must be on Professional platform
|
No
|
No
|
*Concur Verify audits 100% of reports, but the customer will need to audit reports where Concur Verify has raised an exception on the report
**Customers cannot use Intelligent Audit and Concur Verify at the same time
***No more than 1/3 of the receipts can be non-US English
****If your site allows sending back single expenses or splitting of reports, be aware of possible overage of your allowed submissions due to failed audits
If you would like to hear from product experts who have provided more in-depth information about each service, please watch the following videos:
Intelligent Audit (14:26)
Concur Verify (11:11)
Concur Detect by Oversight (12:59)
These services are paid services. If you have any questions about pricing, reach out to your assigned SAP Concur Client Success Manager. If you are not yet an SAP Concur customer, but are considering moving to SAP Concur for your business, please use our Contact Sales form to get in touch with a sales representative.
Feel free to comment on this article and let me know if these types of interview videos are helpful and if you would like more of them in the future. If you have a topic in mind, please put that in your comments as well.
