Solved: Allow access to Intelligence Reporting

MaxS · ‎May 15, 2024

Hi, I was recently given access to Intelligence Reporting, but I receive the following error message when I try to access it, "An error has occurred. Please try again.". The admin went to users, selected my name and added "Consumer" in the reporting tab. Is there additional access I need to be granted so I can access Intelligence Reporting?

Thank you.

KevinD · ‎May 16, 2024

@MaxS when reporting roles are given to you, they don't take affect until the next day. There is an overnight job that runs where data flows from Concur to the reporting tool, including newly assigned permissions.

I see you posted this yesterday, so you should have access today.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD · ‎May 16, 2024

@MaxS when reporting roles are given to you, they don't take affect until the next day. There is an overnight job that runs where data flows from Concur to the reporting tool, including newly assigned permissions.

I see you posted this yesterday, so you should have access today.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.