How to report a navigation problem in Concur Community?

valatbeowulf

I'm trying to get more information about Joule activation and from this page, Joule - SAP Concur Community, when I click the Activating Joule for SAP Concur Solutions link, I instead get a page error, Invalid Parameters Specified - SAP Concur Community (https://community.concur.com/t5/Program-Setup/Joule/ba-p/%5BURL-activating-joule%5D), but no way to report the error so it can be fixed.

Using the search box does not yield a better link to information about activating Joule. So, I suppose I have two problems here.

Thanks in advance for any assistance!

KevinD

@valatbeowulf hello there. Thank you for reporting this. I have notified the person who will get this fixed. Give it a few minutes then try again.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

KevinD

@valatbeowulf hello there. Thank you for reporting this. I have notified the person who will get this fixed. Give it a few minutes then try again.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

samasuraj

Hi @valatbeowulf

Topic: How to report a navigation problem in Concur Community?

Please check the below. Hope this helps.

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The URL contains [URL-activating-joule], which appears to be an unresolved link placeholder rather than a valid article address.

Recommended:

Report the broken link: Reply to the original Joule Community article with the defective link to get response.
Access Joule documentation: Check the SAP Help Portal for official activation instructions.
Verify prerequisites: Joule activation depends on the SAP Concur solution, licensing, tenant eligibility, and supported configuration.

Refer to SAP resources:

Thanks & Regards

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Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant

valatbeowulf

@KevinD, the issue persists.

@samasuraj There is no way to reply to that article.

Still open to all suggestions.

KevinD

@valatbeowulf I didn't notice at first there were two links for the Activating Joule. Both should now be working. Let me know if you have any issues.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

valatbeowulf

Update: It seems that the original link that I reported is fixed now. However, I'm just realizing all the other links on the page are giving the same error message. I have sent a PM to the author of the article, an option I did not notice before posting this message. I'll update again when/if I hear back.

samasuraj

Hi @valatbeowulf

Topic: How to report a navigation problem in Concur Community?

Please check the below. Hope this helps.

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Only users with appropriate editing permissions can modify the article.

Replace the invalid hyperlink destinations in the article; changing browser settings will not resolve malformed URLs.

Open the article and select Edit.
Identify links containing invalid placeholders such as [URL-activating-joule].
Replace each placeholder with the correct, complete URL.
Save or publish the updated article.
Test every link to confirm it opens correctly.

Thanks & Regards

--

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant