Denise Tucker is a Financial Systems Analyst at Los Alamos National Laboratory with 20 years of experience supporting financial systems and operations. She led the original implementation of SAP Concur 19 years ago and has since led the program through multiple upgrades, enhancements, and strategic transformations. Denise specializes in optimizing Travel & Expense operations within a highly regulated environment, leveraging SAP Concur Travel & Expense, Request, Cognos Reporting, ExpenseIt, and Verify. Handling the configuration of Travel, Expense, Request, Verify and Reporting at LANL. Denise balances rigorous compliance requirements with operational efficiency and an enhanced customer experience, while advancing AI-enabled capabilities to elevate traveler satisfaction and strengthen internal controls and regulatory alignment.